We firmly stand behind the premium vehicles we sell, it is evident when visiting our facility and the great people we have to make sure you are getting a top quality certified series used vehicle or the Perfect BMW you've always wanted!
BMW London Customer Promise:
- We will greet you promptly and welcome you to our premium BMW facility.
- Our BMW University trained associate will treat you with courtesy and professionalism.
- To help you find the BMW that fits your needs, we will offer you the BMW test drive experience.
- We will Endeavor to fulfill your sales and service needs the first time, every time.
- Your BMW's features and functions will be explained in the timeframe and manner you prefer.
- Your new BMW will be delivered in showroom condition.
- After each service visit, we will wash your BMW.
- When you bring your car in for service, alternative transportation will be provided when appropriate.
- We will keep you informed of delays, changes and any information you may find of interest.
- We will ensure all service requirements and charges are clearly explained.
- We will contact you promptly in the method you prefer after each inquiry or visit.